During the account registration process, users are presented with a checkbox option to receive informational alerts via SMS. By checking this box, users explicitly consent to receiving account updates, service notifications, and emergency alerts.
When users sign up for our newsletter, they are asked to provide their phone number and explicitly consent to receiving promotional messages via SMS for special offers and advertisements.
During the checkout process, users are prompted to provide their phone number to receive order confirmations and delivery notifications via SMS.
When users initiate a chat or IM conversation with our customer support team, they are prompted to opt-in to receive messages via SMS for ongoing support
Users visiting our website are presented with a chatbot that offers assistance with inquiries or support requests. Before initiating a conversation, users are asked to opt-in to receive messages via SMS for conversational purposes.